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contented employees increase your company success

The satisfaction of the employees affects positively the performances of the company.

Economists oriented to behaviour have ascertained in numerous laboratory experiments and studies the following:

If we feel well treated, we get revenge accordingly.

Contented employees also work positively on the customers. The challenge for company consists in supporting the positive mood of her employees and in protecting it.

The actions of the employees in the everyday interactions with the customers have a considerable influence on the perception and emotions of the customers.

The effects of the employee's satisfaction on the customers are summarised into the following points:

  • The employees who like her workplace show interest in the demands of the customer
  • The employees who feel respected and included in the company work positively on the customers
  • Contented employees perform good work and handle friendly and esteeming with customers
  • Contented employees support the emotional customer's connection and provide excellent service and a good reputation.

The satisfaction of the employees affects not only positively the customers, but protects the quality and the motivation to work inwards. Since contented employees

  • work with pleasure in the company
  • are less ill
  • have a strong sense of belonging and remain faithfully to the company
  • identify with the company and his aims
  • communicate more together and with each other
  • make less mistakes
  • have a high pretension in itself
  • produce high performances with pleasure
  • perform in total in a higher quality in the better service

We, the Personalia24, know the problems and chances which arise from the subject of Employee's satisfaction. We present high motivated heroes for your company!

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